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LG ConnectedCare(DMS),
School Display Management Solution

The images show an administrator demonstrating LG ConnectedCare (DMS License)’s feature, which enables LG CreateBoards (interactive digital boards) and digital signage screens in the library, hallway, and classrooms across the school to display the same content simultaneously. The images show an administrator demonstrating LG ConnectedCare (DMS License)’s feature, which enables LG CreateBoards (interactive digital boards) and digital signage screens in the library, hallway, and classrooms across the school to display the same content simultaneously.
All images are for illustrative purposes only.

(DMS License)
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A Smart Solution for Centralized
Signage Device Management

A user monitors the dashboard screen of a device using LG ConnectedCare (DMS License). A user monitors the dashboard screen of a device using LG ConnectedCare (DMS License).
LG ConnectedCare is a comprehensive cloud-based solution that facilitates the remote control and monitoring of LG Signage devices. The active monitoring feature detects abnormal operating conditions in signage displays, enabling uninterrupted operation and reducing device downtime.
Monitoring : Dashboard, Always On Monitoring, Device Issue Detection Device Control : Remote Control, Multi Device Control, Auto Cloning Data Broadcasting : Broadcast Scheduling, File Box, Alert Message, CAP Settings Monitoring : Dashboard, Always On Monitoring, Device Issue Detection Device Control : Remote Control, Multi Device Control, Auto Cloning Data Broadcasting : Broadcast Scheduling, File Box, Alert Message, CAP Settings
* Broadcast Scheduling, File Box, Alert Message, and CAP Settings are available only when purchased with DMS license
** The availability of LG ConnectedCare may differ by models. Please contact the local sales office for more details

Structure of LG ConnectedCare

This is a schematic image of LG ConnectedCare (DMS License)’s structure. As a cloud-based solution, it eliminates the need for a separate physical server, offering the benefit of remotely managing multiple signage displays. This is a schematic image of LG ConnectedCare (DMS License)’s structure. As a cloud-based solution, it eliminates the need for a separate physical server, offering the benefit of remotely managing multiple signage displays.
With the ability to remotely change device settings and manage multiple devices simultaneously, LG ConnectedCare saves you time and money on costly on-site visits, which can be an effective solution for signage operators for signage operators.

Why is a Cloud-Based Solution Essential?
Boundless, Low-Cost & Easy Access

This demonstrates that LG ConnectedCare (DMS License) enables identical content to be displayed on an LG CreateBoard and a digital signage screen located in different areas of the school. This demonstrates that LG ConnectedCare (DMS License) enables identical content to be displayed on an LG CreateBoard and a digital signage screen located in different areas of the school.
LG ConnectedCare is a software solution based on cloud that operates over the internet, rather than being installed on physical computers or servers. It provides a range of benefits to businesses, including accessibility from any location with an internet connection, reduced upfront costs, and simplified maintenance and updates.
This image highlights the ability to control and manage digital signage remotely from any location with internet access, eliminating the need for on-site visits. This image highlights the ability to control and manage digital signage remotely from any location with internet access, eliminating the need for on-site visits.

Easy Access via the Internet

Simpler than ever before, users can remotely monitor or update digital signage anytime, anywhere via the internet without the need to visit sites physically.
This image illustrates that, as a cloud-based solution, it provides lower initial investment costs for Total Cost of Ownership (TCO) compared to on-premise solutions. This image illustrates that, as a cloud-based solution, it provides lower initial investment costs for Total Cost of Ownership (TCO) compared to on-premise solutions.

Lower TCO*

As it is a cloud-based solution, it offers a lower TCO and can be an alternative to on-premise physical setups, which require server setup and upfront investment costs.
* TCO : Total Cost of Ownership
* TCO may vary depending on the user's actual usage patterns or environment.
Using cloud-based solutions allows businesses to avoid costs associated with physical servers, such as hardware, maintenance, and upgrades. Opting for a cloud-based subscription model reduces facility and operating expenses compared to on-premise solutions, making it a cost-effective option for businesses of all sizes.

Device Monitoring

For business owners, keeping signage displays running without downtime is crucial to avoid revenue loss. LG ConnectedCare, a software solution for signage displays monitors signage displays for proper operation, detects errors, and sends email notifications to designated IT managers. It also offers intuitive dashboards for clear visibility of issues, ensuring efficient signage management.
This illustration shows an administrator managing LG CreateBoards, interactive digital boards installed in various classrooms using LG ConnectedCare (DMS License). This illustration shows an administrator managing LG CreateBoards, interactive digital boards installed in various classrooms using LG ConnectedCare (DMS License).

Device Setting & Control

User convenience is enhanced through the following control features

Remote Control

Remote control of the device reduces the necessity for on-site visits.
This image highlights the key benefit of reducing the need for on-site visits by enabling remote device management. This image highlights the key benefit of reducing the need for on-site visits by enabling remote device management.

Multi Device Control

Multiple devices can be effortlessly controlled simultaneously by selecting device models or groups and activating the Quick Controller button.
This image demonstrates the advantage of LG ConnectedCare (DMS License) in allowing multiple devices to be managed simultaneously. This image demonstrates the advantage of LG ConnectedCare (DMS License) in allowing multiple devices to be managed simultaneously.

Auto Cloning Data

Grouping devices with the same settings allows for convenient control. Any new device added to the group will automatically be updated using auto data cloning.
This is a schematic image showcasing LG ConnectedCare (DMS License)’s auto-cloning data feature. When a new device is added to the grouped device list, the feature automatically syncs the relevant data to the new device. This is a schematic image showcasing LG ConnectedCare (DMS License)’s auto-cloning data feature. When a new device is added to the grouped device list, the feature automatically syncs the relevant data to the new device.
* There may be a limit to the number of devices that can be remotely managed or connected. For more details, please check with your local sales for confirmation.

Dashboard

The dashboard allows administrators to monitor the status of multiple devices simultaneously, helping them save time and work more efficiently.
This is an image of a laptop displaying the LG ConnectedCare (DMS License) dashboard. This is an image of a laptop displaying the LG ConnectedCare (DMS License) dashboard.
The following features are included:
  • Summary of connection status and device issues
  • Checks of recent issue type
  • No response status, filtered by date (webOS, Android)
  • List of apps frequently used on LG CreateBoard
  • Display of scheduling history for the previous 7 days
  • * This feature is only available with LG ConnectedCare (DMS License)

Device Issue Management

The current status of all raised issues can be categorized using the filter feature, facilitating more effective management and faster response times.
On the desk, a laptop displays the LG ConnectedCare (DMS License) dashboard on its screen. On the desk, a laptop displays the LG ConnectedCare (DMS License) dashboard on its screen.

Issue / Status Detection

With an intuitive user interface for efficient device management, users can monitor the device connection status while also tracking changes in device temperature, fan speed, and more.

Always on Monitoring

The important metrics of the displays are monitored in real-time and alert the user. Users can also check specific display issues as needed.

Device Status

Users can conveniently obtain a comprehensive overview of the device connectivity status at a glance.
This is an example of the dashboard screen provided by LG ConnectedCare (DMS License). This is an example of the dashboard screen provided by LG ConnectedCare (DMS License).

Efficient School Display Management: LG ConnectedCare with DMS License

LG ConnectedCare with DMS License * is a software solution that offers not only centralized control, but also specific ‘Broadcast Scheduling’ and ‘Alert Messaging’ functions to broadcast important messages at desired times in schools.
This image depicts a student viewing content on a digital signage screen in the school hallway. The displayed notification says, 'MATH FOR YOUTH'(special session for math), instructing students to gather in the lecture hall. This image depicts a student viewing content on a digital signage screen in the school hallway. The displayed notification says, 'MATH FOR YOUTH'(special session for math), instructing students to gather in the lecture hall.
 * LG ConnectedCare provided with DMS option is only activated when you purchase a DMS license.

Schedule / Alert Messages

With the LG ConnectedCare DMS License, users can deliver consistent messages on LG CreateBoards and digital signage, and schedule class-specific announcements and reminders.

Broadcast Scheduling

With LG ConnectedCare's DMS license, the administrator can set schedules on the specific days and times to broadcast content such as videos, images, audios, messages or live streaming. Furthermore, scheduling commands are available for functions such as display brightness and volume control, screen on/off, and screen/touch lock using LG ConnectedCare DMS license.
LG ConnectedCare (DMS License) enables content distribution scheduling, including scheduling commands for adjusting device screens. Users can manage schedules for videos, images, messages, and live streaming, as well as control screen on/off times as desired. Additional features include input control, screen locks, USB port and touchscreen locks, infrared locks, and device volume adjustments. LG ConnectedCare (DMS License) enables content distribution scheduling, including scheduling commands for adjusting device screens. Users can manage schedules for videos, images, messages, and live streaming, as well as control screen on/off times as desired. Additional features include input control, screen locks, USB port and touchscreen locks, infrared locks, and device volume adjustments.

File Box

When used with LG ConnectedCare with DMS license, each ‘File Box’ account comes with 1GB of storage space to save and use files required for broadcasting and installing applications.
* The file box capacity is limited to 1GB, and additional expansion is currently unavailable.
The File Box, a storage feature for content registration or app installation, is accessible through LG ConnectedCare (DMS License). It offers up to 1 GB of storage, as visualized in this image. The File Box, a storage feature for content registration or app installation, is accessible through LG ConnectedCare (DMS License). It offers up to 1 GB of storage, as visualized in this image.

Alert Messages

In critical situations such as fire drills or school lockdowns, users can promptly transmit alerts to connected devices using LG ConnectedCare DMS license. These messages can be distributed across the system, guiding teachers and students on implementing necessary safety protocols.
One major advantage of LG ConnectedCare (DMS License) is the ability for administrators to send real-time emergency warning messages to multiple LG CreateBoards or digital signage screens in schools. This image demonstrates that capability. One major advantage of LG ConnectedCare (DMS License) is the ability for administrators to send real-time emergency warning messages to multiple LG CreateBoards or digital signage screens in schools. This image demonstrates that capability.
* The administrator needs to manually create the warning message to use the alert message function on LG ConnectedCare DMS license.

Cap Settings (Administration)*

With the CAP settings in administration, emergency and warning alarms will automatically be dispatched to devices when specific disasters transpire. This functionality can be activated when utilized with the ‘Singlewire solution*’.
* Users are required to register the URL generated by ConnectedCare DMS with the Singlewire solution.
* Singlewire (InformaCast) is a 3rd party solution that can notify your emergency and disaster situation to connected devices in real-time (Using U.S Federal Standard Protocol).

Warning Message Categories

The following emergency warning alarms will be displayed on screens based on the urgency and severity of the situation.
Using CAP settings, emergency alarms or warnings are automatically sent to devices during disasters. Based on the urgency and severity, the messages are displayed in full screen, centered, or at the bottom of the screen. This image illustrates such a scenario. Using CAP settings, emergency alarms or warnings are automatically sent to devices during disasters. Based on the urgency and severity, the messages are displayed in full screen, centered, or at the bottom of the screen. This image illustrates such a scenario.
* CAP (Common Alerting Protocol) : The internationally recognized standard for emergency alerts and public warnings
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